FAQs

At Fini, we believe that what surrounds your child should be as pure and honest as childhood itself. That’s why we choose natural birch wood and toxin-free finishes for every piece we craft.

Unlike plastic, which can feel cold, artificial, and often contains harmful chemicals, wood brings warmth, texture, and a true connection to the natural world. It ages gracefully, tells stories through its grain, and holds the gentle marks of love and use — fingerprints, small scratches, and memories made.

Wood is also:

• Sustainable and biodegradable — kinder to the planet.

• Durable and strong — built to last through years of play and growth.

• Calm and sensory-friendly — offering a soft, grounding experience for little hands.

Choosing wood is our way of respecting both the earth and the little lives we’re designing for.

Safety is at the heart of every decision we make at Fini. Our products are designed by parents, for parents — with real-life use, curious little hands, and growing bodies in mind.

Here’s how we ensure safety:

• Soft, Rounded Edges: Every corner is smoothened to prevent sharp bumps or injuries.

• Stable Structures: Our designs are tested for balance and strength to avoid tipping or instability.

• Non-Toxic Finishes: We use child-safe, certified finishes — free from harmful chemicals and heavy metals.

• Low Heights, Easy Access: Inspired by Montessori principles, our products encourage independence while staying within safe reach.

Because peace of mind should always be part of good design.

Wooden furniture loves a little care — and with the right attention, it stays beautiful for years to come.

Simple Maintenance Tips:

• Dust regularly with a soft, dry cloth.

• Wipe spills immediately to avoid stains or watermarks.

• For cleaning, use a damp cloth with mild soap — avoid harsh chemicals.

• Keep away from direct sunlight or excessive moisture to prevent warping or fading.

• For scratches or wear, use natural beeswax or wood polish occasionally to nourish the wood.

Remember, wood tells a story through its natural wear. Every mark adds character — making each piece uniquely yours.

We craft each Fini piece with care, and we want the journey from our hands to your home to be just as thoughtful.

Delivery Timelines:

• Made-to-Order Products: Typically delivered within 3 to 5 weeks from the date of order confirmation.

• Ready-to-Ship Products: Dispatched within 5 to 7 working days.

You will receive tracking updates and support at every step.

Return & Exchange Policy:

• Returns are accepted within 7 days of delivery, only for products that are damaged in transit or have a manufacturing defect.

• Since our products are made with natural wood, minor variations in grain or texture are part of their beauty and not considered defects.

• Custom-made or personalized products are not eligible for returns, but we’re here to assist if there’s an issue.

For any concerns, feel free to reach out to our team at [insert contact details] — we’re always happy to help.